Water Portal

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Updated: April 14, 2022

Service Status Graph

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Clevelandwater.com

FAQs

1

How do I start service with Cleveland Water?

Contact Customer Service at 216-664-3130 after the title has been transferred and the deed has been recorded. Service for the previous address will be stopped and a final bill issued as of the date of transfer. A new account will be created for the purchase property and service started with a regular billing cycle.
2

How do I find my Cleveland water account number?

Your account number can be found on your recent bill.
3

Does Cleveland water include sewer?

You will receive a monthly water bill from Cleveland Water and a monthly sewer bill from Northeast Ohio Regional Sewer District. You will also receive a quarterly bill from Cleveland Heights for landfill charges and local sewer maintenance.
4

Why is my Cleveland water bill so high?

The region's skyrocketing utility rates can be attributed to massive capital improvement projects to repair and replace aging pipes, some of which are a century old, and to construct sewage infrastructure required by a federal consent decree to reduce the amount of pollution entering Lake Erie.
2. Wqcdcompliance.com

The portal is designed for public water systems, laboratories, and public water system representatives to submit drinking water information, electronically, to us.

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