Dc Water Portal

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Updated: April 27, 2022

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Dcwater.com

FAQs

1

How do I pay my DC water bill?

You can pay online at My DC Water or call (202) 354-3600, 24 hours a day. Cash payments in person: You may pay your DC Water bill in cash in person at a number of Western Union locations.
2

How do I set up water utility in DC?

By Email: custserv@dcwater.com.
...
When contacting us please provide:
  1. A daytime phone number for the tenant, including the area code.
  2. The service address where the tenant should be added.
  3. The DC Water account number associated with the service address.
3

Is DC Water a private company?

Agency reorganization and name change
DC Water was established as an independent agency in 1996 by the District Government and the U.S. federal government.
4

Do tenants pay for water in DC?

* Included in the monthly rent -- you don't pay extra for water, you just pay your rent.
5

Is DC Water safe to drink?

DC Water provides over 100 million gallons of clean, safe drinking water to our customers in Washington, DC every day. This water comes from the Potomac River and is treated at the Washington Aqueduct, a federally owned drinking water treatment plant.
6

How do I report a water main break in DC?

To report a water emergency, such as a water main break or a sewer backup, contact DC Water at 202-612-3400 or report an emergency with our online system.
7

Who supplies water to DC?

Washington Aqueduct Overview
A division of the Baltimore District, U.S. Army Corps of Engineers, the Aqueduct is a federally owned and operated public water supply agency that produces an average of 135 million gallons of water per day at two treatment plants located in the District of Columbia.
8

Is water free in DC?

Drinking water in public places and restaurants
The tap water in public places in the DC area is safe to drink, tastes great and it's free!
2. Azurefd.net

ACTION REQUIRED Customers with an Online ... - DC Water

https://ext-p-dcwwebsite-fd.azurefd.net/sites/default/files/documents/...

In July 2017, DC Water customers will experience a brand new web portal at mydcwater.com, which will offer new, more secure, and easy-to-use services for ...

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