Nbn New Developments Portal

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Updated: April 24, 2022

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Nbnco.com.au

FAQs

1

What is nbn new development charge?

From 1 April 2016, nbn™Co may charge a $300 new development fee for the cost of deploying network infrastructure to new premises or dwellings. This fee may be applied to each premises requiring a nbn™ connection.
2

How do I connect nbn to new build?

Let's take a look at the steps you will most likely need to go through to get your new home nbn ready.
  1. Check if Your Property Can Connect to the nbn. Even with a new build, you'll still need to make sure the nbn is available in your area. ...
  2. Speak to your Builder or Developer. ...
  3. Choose an nbn Plan. ...
  4. Setup Your Equipment.
3

Who pays nbn new development?

If you're renting and this NBN Co Non-Standard Installation fee applies, we recommend you request your landlord to reimburse you the $300 charge as it is a once off charge that only applies when you first connect your rented property to the nbn™ (the next tenant won't have to pay for it which makes it a once off ...
4

Can you have 2 nbn connections in house?

You sure can! Technically you can have as many internet connections as you like.
5

How can I speak to someone at nbn?

Internet relay users by internet-relay go to nrschat.nrscall.gov.au and enter 1800 687 626, and • Translating and Interpreting Service (TIS National) on 131 450 and ask for the nbn Contact Centre on 1800 687 626.
6

How much does it cost to move nbn box?

Although the cost may vary, I'll probably suggest that an average cost to relocate your existing NBN box inside your house will be between $250-$500 depending on a few factors.
7

Will HFC nbn be replaced?

NBN Co announced last year that it would spend $3.5 billion to upgrade some FTTN, fibre to the curb, and HFC connections to full fibre. The upgrade is planned to be completed by 2023.

How do I connect my nbn box to my house?

2. Force.com

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https://nbnco-customer.force.com/directcustomer/s/login/

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