Aramex Custom Clearance Portal

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Updated: May 18, 2022

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Aramex.com

FAQs

1

What is customs clearance Aramex?

Aramex offers a wide range of customs clearance services (starting with Delivery Order collection up to delivery of goods). In addition, Aramex offers storage in Aramex warehouses when needed.
2

How can I get custom clearance?

The customs clearance process might seem daunting now, but in time you can become an import professional. If you want to clear U.S. customs with cargo, you'll need to submit documentation like CBP Form 3461 and CBP Form 7501. If your cargo is coming in on an ocean carrier, you will also need to submit an ISF Filing.
3

How many days does customs clearance take?

All imported articles to the Philippines must undergo the customs clearance process within 30 days since unloading the last package. You need to be ready with the list of required documents to avoid any delays in customs releasing.
4

How long can customs hold my package?

Normally, in three business days its status would change to “Released by Customs”, meaning that the package is on its want to you. But sometimes this doesn't happen. There are two main reasons why international packages get held up in customs for more than three days.
5

How can I talk to Aramex customer service?

  1. Office Working Hours MON-SAT 8:00 AM - 9:00 PM.
  2. Office Email UAEcare@aramex.com.
  3. Office Phone +971600544000.
6

How can I track my order on Aramex?

To track shipments: Go to aramex.com.
...
aramex.com provides you with the current activity of your shipment, its shipping history, and details:
  1. Shipment summary – The current status of your shipment and its tracking number.
  2. History – The past statuses and locations of your shipments.
7

How long does it take for Aramex to deliver?

Our shipments with Aramex take on average 2 – 4 working days. Please see here for more lockdown shipping information. For more options when tracking or scheduling your parcel with Aramex please see their mobile app which you can download from here.
8

How do I check my shipment status?

Navigate to www.stamps.com/shipstatus/. Enter the USPS tracking number (to find it, simply look at the bottom of a shipping label) in the search bar; do not include any dashes or spaces. Click on “Check Status”. View the scan history and status information of your package.
2. Iherb.com

Shipping Information for India - iHerb.com

https://www.iherb.com/shipping/in

India Customs requires you to upload Know Your Customer (KYC) documents ... be using for your iHerb order will be used to access the Aramex KYC web portal.

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