Myagedcare Service Provider Portal

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Updated: April 14, 2022

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Health.gov.au

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Coronavirus (COVID-19) case ...
Coronavirus (COVID-19)

Social Handles

FAQs

1

How do I use the aged care provider portal?

Information and resources to help you use the Aged Care Provider Portal.
...
To link to the portal:
  1. log on to your individual PRODA account.
  2. select the Aged Care Provider Portal tile under Available services.
  3. enter your Aged Care User ID and press submit.
  4. accept the terms and conditions.
2

How do I get a copy of my ACAT assessment?

If you don't receive a letter explaining your assessment outcome from the ACAT, or a copy of your Aged Care Client Record, you should contact the ACAT and request a copy. It will not cost you any money to request a review of an ACAT approval in the first instance.
3

How do I upload documents to aged care?

You can also upload new documents at any time, without having to contact the My Aged Care contact centre. Step One: Select the 'Attachments' icon from the client portal home page. This will take you to the 'Attachments' page, where you can view details of attachments that have been uploaded to My Aged Care.
4

What is a provider portal?

The Provider Portal is a quick resource that allows Providers convenient access to member and claim information. The portal is designed to provide access to: Claim and Payment status as well as a member's benefits and eligibility.
5

What happens if you take the second COVID-19 vaccine?

When you take two doses of a COVID-19 vaccine, the first dose is the first time for your body to see the spike protein that the COVID-19 vaccines produce, and your body begins to develop an immune response. But that happens slowly. Then when you come back with a second dose, your body is ready to attack it.
6

How long can COVID-19 fatigue last?

According to data gathered in the ZOE COVID Study, fatigue commonly occurs within the first week of the illness and lasts for an average of five to eight days, though some people may have COVID-related fatigue for two weeks or longer.
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Who is eligible for additional COVID-19 vaccine?

• Been receiving active cancer treatment for tumors or cancers of the blood
• Received an organ transplant and are taking medicine to suppress the immune system
• Received a stem cell transplant within the last 2 years or are taking medicine to suppress the immune system
• Moderate or severe primary immunodeficiency (such as DiGeorge syndrome, Wiskott-Aldrich syndrome)
• Advanced or untreated HIV infection
• Active treatment with high-dose corticosteroids or other drugs that may suppress your immune response

8

What pain medication can I take after the COVID-19 vaccine?

The Centers for Disease Control says that you can take over-the-counter pain medicine, such as ibuprofen (like Advil), aspirin, antihistamines or acetaminophen (like Tylenol), if you have side effects after getting vaccinated for Covid. As with any medication, the CDC recommends talking to your doctor first.
2. Myagedcare.gov.au

Information for aged care service providers

https://www.myagedcare.gov.au/service-providers

The My Aged Care service provider portal can only be accessed by Australian Government-funded aged care service providers. Organisations must be registered ...

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