Myagedcare.gov.au Provider Portal

Family And Parenting Careers Health And Fitness

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Updated: May 21, 2022

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Myagedcare.gov.au

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My Aged Care: Access Australian aged..

Social Handles

FAQs

1

How do I use the aged care provider portal?

Information and resources to help you use the Aged Care Provider Portal.
...
To link to the portal:
  1. log on to your individual PRODA account.
  2. select the Aged Care Provider Portal tile under Available services.
  3. enter your Aged Care User ID and press submit.
  4. accept the terms and conditions.
2

How do I upload documents to aged care?

You can also upload new documents at any time, without having to contact the My Aged Care contact centre. Step One: Select the 'Attachments' icon from the client portal home page. This will take you to the 'Attachments' page, where you can view details of attachments that have been uploaded to My Aged Care.
3

Who is eligible for services via my aged care?

To be eligible for this program, you must be aged: 65 years or older (50 years or older for Aboriginal or Torres Strait Islander people), or. 50 years or older (45 years or older for Aboriginal and Torres Strait Islander people) and on a low income, homeless, or at risk of being homeless.
4

How do I get a copy of my ACAT assessment?

If you don't receive a letter explaining your assessment outcome from the ACAT, or a copy of your Aged Care Client Record, you should contact the ACAT and request a copy. It will not cost you any money to request a review of an ACAT approval in the first instance.
2. Health.gov.au

My Aged Care service provider portal - Australian Government ...

https://www.health.gov.au/resources/apps-and-tools/my-aged-care-servic...

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