Multiple Portals Freshdesk

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The best matching results for Multiple Portals Freshdesk are listed below, along with top pages, social handles, current status, FAQs, videos, and comments. If you are facing any issues, please write detail in the comments section for the solution.

Updated: April 19, 2022

Service Status Graph

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Freshdesk.com

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Freshdesk | Customer service software..

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Freshdesk Support Desk - Apps on Google Play

FAQs

1

How do I make multiple portals in Freshdesk?

  1. Go to Admin > Support Operations > Multiple Products.
  2. Click on Enable Portal.
  3. Enter the Portal URL and configure the Portal settings.
  4. You can also associate the required Solution and Forum categories you wish to display on that specific portal under Portal Categories.
2

What is portal in Freshdesk?

By default, when you sign up for a Freshdesk account, your helpdesk is split into two sections: Agent Portal - This is your helpdesk's backend that is shown to you and your team when you login as an agent. ... Customer Portal - This is the public portal your customers will see when they come to your helpdesk.
3

What is product in Freshdesk?

Freshdesk lets you support multiple products by creating dedicated portals for each product. ... Multiple products let you set up separate support portals for each of your products, giving each of them a separate platform and a unique URL.
4

What is Freshdesk Omnichannel?

Freshdesk Omnichannel is the customer engagement platform where people and bots work seamlessly to delight your customers at every touchpoint.
5

What is Freshdesk used for?

Freshdesk is a cloud-based customer support software that is both feature-rich and easy to use. With multiple support channels available, including live chat, email, phone, and social media, you can help customers through their preferred communication method.
6

Is Freshdesk safe?

Freshdesk is a globally secure platform. Freshworks is the only “visionary” on the 2021 Gartner Magic Quadrant for the CRM Customer Engagement Center.
7

How do I log into Freshdesk?

You can login to your Freshdesk account using the Login option at the top-right on your Freshdesk Portal, which will be available in the URL yourcompanyname.freshdesk.com. This will take you to the login page where you can use your login credentials - email address and password, to access the helpdesk.
2. Freshworks.com

Multiple Products - Freshworks Partner

https://partnersupport.freshworks.com/support/solutions/folders/272641

Freshdesk lets you support multiple products by creating dedicated portals for each product. Any ticket created from these multiple product portals would co ...

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