Hmsa Provider Portal

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Updated: May 24, 2022

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Hmsa.com

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HMSA

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FAQs

1

How do I email HMSA?

If you have questions, email cws@hmsa.com or call HMSA's Consumer Web Support team at 1-800-720-1344 toll-free. If you email us, please include a phone number so our support team can call you back.
2

Does HMSA PPO cover vision?

You can choose to use the vision benefits, which are automatically included in your medical plan (Kaiser HMO or HMSA PPO) at no additional cost to you.
3

Can you use HMSA outside of Hawaii?

Note: The HMSA Children's Plan covers emergency care outside of Hawaii, but doesn't cover other services outside of Hawaii, including urgent and routine care. If you experience a medical emergency while traveling outside Hawaii, go to the nearest emergency facility.
4

What is HMSA online care?

HMSA's Online Care:
HMSA members and anyone in Hawaii can use HMSA's Online Care® to talk to a doctor online from the comfort and privacy of their home or office. It's secure and convenient and is available at little or no cost to HMSA members.
2. Hmsaonlinecare.com

Login - HMSA's Online Care

https://hmsaonlinecare.com/loginPhysician.htm

Provider Log In. Forgot Password or Email Address? Log In. Interested in joining HMSA's Online Care? Register Now. Practice Staff? Login Here.

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