Countycare Portal

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Updated: May 22, 2022

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Countycare.com

FAQs

1

Who is eligible for county care in Illinois?

CountyCare eligibility
Be 19-64 years old. Have yearly income at or below 133% of the Federal Poverty Level. Not be eligible for Medicaid. Not be eligible for Medicare.
2

How do I choose a Medicaid plan in Illinois?

An individual must call the Client Enrollment Broker Call Center at 1-877-912-8880 (TTY: 1-866-565-8576) or go online to the Enrollment Portal at www.enrollhfs.illinois.gov to get more information about their HealthChoice Illinois plan choices and to make a plan switch.
3

Is County care only Cook County?

No. At this time, CountyCare coverage is only available to Cook County residents. Network and Services Can I keep my current doctor if I enroll into CountyCare? You may be able to keep your current doctor if they are part of the CountyCare provider network.
4

How do I cancel my county care in Illinois?

You can complete your REDE one of three ways:
If you need help, call us at 312-864-REDE (7333). Fax: Send the completed form by fax to 1-844-736-3563. Mail: Mail the completed form to P.O. Box 19138, Springfield, IL 62763.
2. Valence.care

CountyCare Health Plan

https://countycare.valence.care/

if you have questions, call us at. County Care Logo. 312-864-8200. log in here. Username. Forgot? Password. Forgot? Don't have a Member Account? Register ...

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