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Updated: April 24, 2022

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Voya.com

FAQs

1

How do I cash out my Voya retirement?

request a withdrawal online at www.ingretirementplans.com, or call an ING Customer Service Associate at (800) 584-6001. Please note: Transactions may require additional approval prior to processing. Some transactions may also require you to provide further information or complete additional paperwork.
2

How do I get into my Voya account?

To access your account by phone 24 hours a day, seven days a week, call the Retirement Readiness Service Center at (800) 584-6001 and press 1 for the automated voice response system. You will need your Social Security Number and PIN to utilize this system. If you don't have your PIN, press 0.
3

What is Voya called now?

On September 1st, 2019 VOYA Insurance and Annuity Company, the Legal Entity purchased by Venerable, legally changed its name to Venerable Insurance and Annuity Company.
4

What happened to Voya Financial?

ING Group's US retirement, investment and insurance business, ING U.S. announced today its plans to rebrand as Voya Financial, following the proposed IPO.
2. Voyaretirementplans.com

Account Login

https://www.voyaretirementplans.com/

Single log-in. Many financial solutions. Enter username and password to access your secure Voya Financial account for retirement, insurance and investments.

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