Tenable Support Portal

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Updated: May 16, 2022

FAQs

1

How do I contact Tenable support?

Phone
  1. Toll Free US: +1-855-267-7044.
  2. US Direct: +1-443-545-2104.
  3. UK: +44-800-098-8086.
  4. France: +33 800 736951.
  5. Germany: +49 800 4030167.
  6. Spain: +34 900 998208.
  7. Italy: +39 800 168027.
  8. United Arab Emirates: +971 8000 311 0035.
2

How do I get a Tenable login?

In a supported browser, navigate to https://cloud.tenable.com. The Tenable.io login page appears. In the username box, type your Tenable.io username. In the password box, type the Tenable.io password you created during registration.
3

How do you open a support case with Tenability?

Open your scan result. Select Export. Select Nessus DB. Include the encryption password you selected in the case.
...
  1. Edit scan configuration > Report > Display unreachable hosts.
  2. Re-run the scan.
  3. Download the scan result as a Nessus DB.
  4. Optional: Packet capture ran on Nessus Scanner host during the scan.
4

How do I open a technical support case from community portal?

Details
  1. Login to your Community Portal.
  2. Navigate to Cases on the screen.
  3. Choose New Case on the right of the page.
  4. Please complete the form, choose the appropriate Priority base on our guideline Technical Support Case Priorities and appropriate Product for the case.
5

What is Tenable used for?

Tenable anonymizes and analyzes customer data for the purpose of determining trends in the industry, trends in vulnerability growth and mitigation, and trends in security events.
6

How do I contact Tenable?

Phone
  1. Toll Free US: +1-855-267-7044.
  2. US Direct: +1-443-545-2104.
  3. UK: +44-800-098-8086.
  4. France: +33 800 736951.
  5. Germany: +49 800 4030167.
  6. Spain: +34 900 998208.
  7. Italy: +39 800 168027.
  8. United Arab Emirates: +971 8000 311 0035.
7

What is Tenable product?

The most comprehensive risk-based vulnerability management solution. Tenable. ep fully integrates all capabilities as part of one comprehensive solution for ultimate efficiency. It's the comprehensive, unified vulnerability management platform for the risk-based revolution.
8

Who owns Tenable io?

Jack Huffard, Tenable co-founder, is an accomplished start-up and growth software executive with more than 20 years of global go-to-market, operational and strategic planning experience. Jack has the rare perspective of taking a company from founding through IPO and beyond as a public company.
2.

Tenable Customer Support Portal

https://206.205.255.213/

Tenable Customer Support is available 24x7. A feature on this page may require that you log in to the Tenable Support Portal. To log in, please enter your login ...

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