Straight Talk Portal

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Updated: April 22, 2022

Service Status Graph

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Straighttalk.com

FAQs

1

How can I speak to a Straight Talk representative?

Contact Us
  1. Phone Customer. 1-877-430-CELL (2355)
  2. SIM Customers. 1-877-430-CELL (2355)
  3. Home Phone Customers. 1-877-430-CELL (2355)
  4. Mobile Hotspot Customers. 1-877-430-CELL (2355)
2

How do you get free refills on Straight Talk?

Just enter your phone # or text REWARDS to 611611. Members, text REFER to 611611 to get your code. Gift your unique referral code to as many friends as you want and tell them to switch to Straight Talk (they will love the savings). That's it!
3

How do I update my towers for Straight Talk?

To update carrier settings on Android: Open the Settings app. Scroll down and choose About phone. Look for Update profile.
...
To do this on iOS:
  1. Connect to your Wi-Fi network.
  2. Dial ##873283# using the dialer.
  3. The phone will begin updating its settings. When it finishes, tap OK.
4

What do I do if my Straight Talk phone won't activate?

Yes. You will need to enter a Service Card PIN or buy a Service Plan to reactivate your phone. Please go to www.straighttalk.com/Activate. You will be able to reactivate your Straight Talk phone with the same phone number if you are within 30 days of your Service End Date.
2. Straighttalksmartpay.com

Login to My Account - Straight Talk Wireless

https://www.straighttalksmartpay.com/login.php

Straight Talk Wireless - Buy a new phone and pay over 24 months with No Fees with SmartPay.

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