Spiceworks Knowledge Base User Portal

Business Technology And Computing Education

The best matching results for Spiceworks Knowledge Base User Portal are listed below, along with top pages, social handles, current status, FAQs, and comments. If you are facing any issues, please write detail in the comments section for the solution.

Updated: April 20, 2022

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Social Handles

FAQs

1

How do I access my Spiceworks user portal?

If you head over to Settings > Help Desk Settings within Spiceworks is the "Require HTTPS for browser connections to User Portal" option enabled under "Optional Functionality?' If so, try hitting https://servername/portal and see if that works for you.
2

How do I change my user portal in Spiceworks?

Log into Spiceworks as an admin, then click on the "user portal" tab and choose "customize." This allows me to customize the page or pages that the user sees once they are logged in.
3

How do you customize Spiceworks?

When you go onto the edit page for the portal, if you hover over the box that contains the summary and description box, there will be an "X" and a move icon show in the top right. Click that, and it will remove the block, then under Manage Content, you can create a custom ticket form.
4

How do I install Spiceworks cloud?

Setting up the help desk
Simply choose the access level you want them to have and click + Administrator or + Tech. Enter their name, email address and hourly rate (if you need to keep track of ticket costs). They'll receive an email from Spiceworks with a link to register their account and choose a password.
5

What is Spiceworks?

About Spiceworks
Spiceworks is a free cloud-based help desk and network monitoring solution designed specifically for systems administrators and IT professionals. The solution helps in managing tickets raised by clients, providing customer support via multiple channels and tracking agent's' performance, among others.
6

Why is Spiceworks free?

Spiceworks software is free because it's ad supported, and those ads can become annoying. Remove all ads with the Spiceworks My Way plan, which is $45 per month or $495 per year.
2. Help-desk-migration.com

Spiceworks Desktop vs Spiceworks Cloud - Help Desk Migration

https://help-desk-migration.com/spiceworks-desktop-vs-spiceworks-cloud...

User portal: Customers can submit tickets and later track their progress. Knowledge base: Get access to articles unique to you and your team.

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