Sonic Telecoms Portal

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Updated: June 25, 2022

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Herotel.com

Most Visited Official Pages

What makes hero fibre different?
Frequently Asked Questions
Our customer is the HERO
Hero Wireless
Fair use policy
Careers
FIBRE - WIRELESS - INTERNET
Contact Us
Introducing the best fibre ...
Hero Fibre
Herotel: Want Fast, Reliable Internet?..

Social Handles

FAQs

1

Is Herotel uncapped?

All Hero Bronze, Hero Silver, Hero Gold and Hero Platinum services are Uncapped & Unshaped. Your service will never be disconnected or blocked (capped) according to total data usage and you can use as much data as possible over the respective service speeds.
2

Who is the owner of Herotel?

Alan Knott-Craig
3

Is Herotel installation free?

All our packages come with a subsidised installation and a free-to-use Herotel router. You won't have to pay any up-front fees to get connected.
4

How do I contact Herotel?

4.3 You are required to direct a complaint to customercare@herotel.com.
2. Zendesk.com

Speedtest Guide – Sonic Telecoms

https://sonictelecoms.zendesk.com/hc/en-us/articles/115002468745-Speed...
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