Sitecore Support Portal

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Updated: June 23, 2022

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Sitecore.com

FAQs

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How do I contact Sitecore support?

Get in touch
Call us on +1 855-SITECORE (+1 855-748-3267) or send us a message below.
2

How do I open a Sitecore support ticket?

Access To Support Portal
Sitecore Support service is offered through the Sitecore Support Portal available at https://support.sitecore.com. New users can be registered at https://www.sitecore.com/account/signup.
3

How do I create a Sitecore support package?

For earlier Sitecore versions:
  1. Run the Support Package Generator application on the web server where the Sitecore site is hosted. ...
  2. Select the IIS name of the target Sitecore site and then click Next.
  3. Follow the instructions within the application to generate a support package with the default contents.
4

What is Sitecore used for?

Sitecore is a leading digital experience software used by organisations globally to create seamless, personalised digital experiences. Sitecore is an integrated platform powered by . net CMS, commerce and digital marketing tools.
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Is Sitecore a Microsoft product?

A long-term partnership
Microsoft is proud to have had such a successful alliance with Sitecore and we look forward to our continued collaboration. Today we continue to expand our capabilities, helping our customers move to the cloud while also evolving business through new capabilities in AI and machine learning.
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Who owns Sitecore?

EQT
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What does Sitecore cost?

SiteCore. Price: SiteCore''s licensing fee starts at $40,000 and is another $8,000 for each additional year. The implementation cost starts at $65,000, and support and other licensing fees cost around $10,000 ongoing each year. SiteCore provides customer experience management software that is automated and flexible.
2. Sitecore.net

Sitecore Support

https://support.sitecore.net/
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