Sevis Portal Customer Service

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Updated: May 05, 2022

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Ice.gov

FAQs

1

How do I contact SEVIS?

To contact the SEVP Response Center for general SEVP-related questions, please call 703-603-3400 between the hours of 7 a.m. to 8 p.m. ET. To contact the SEVIS Help Desk for technical related questions, please call 1-800-892-4829 between the hours of 7 a.m. to 8 p.m. ET.
2

How do I access my SEVIS portal?

Eligible students can access the SEVP Portal from ICE.gov.
3

How can I check my SEVIS status online?

You may check your current SEVIS status by talking to your designated school official or responsible officer. For questions, send a detailed e-mail to fmjfee.SEVIS@ice.dhs.gov.
4

Where can I find my SEVIS number online?

- How do I find the SEVIS ID number on my Form I-20 or DS-2019? All SEVIS ID numbers start with the letter N. On the Form I-20, the number is on the top right hand side of the first page under the words Student's Copy and above the barcode.
5

What is the role of ICE?

The mission of U.S. Immigration and Customs Enforcement (ICE) is to protect America from the cross-border crime and illegal immigration that threaten national security and public safety.
6

Is ICE a federal government?

U.S. Immigration and Customs Enforcement (ICE) is the agency in the executive branch of the federal government that enforces immigration and customs laws.
7

What is ICE Deportation number?

U.S. and Canada: (866) 347-2423.
2. Dhs.gov

Additional SEVP Contact Information - Study in the States

https://studyinthestates.dhs.gov/footer/contact-us

Contact Us · Telephone: 703-603-3400 or 1-800-892-4829 for general and case-specific questions · Email: sevp@ice.dhs.gov or for SEVIS technical questions, email ...

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