Servicenow Guided Tour Service Portal

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Updated: May 19, 2022

Service Status Graph

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Servicenow.com

FAQs

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How do I enable guided tour for service portal?

Enable guided tours for Service Portal pages as well as the standard platform UI.
...
Enable guided tours.
Service Portal guided tour callout colors
You can customize your guided tour callout colors or use the guided tour defaults.
Parameter Default Custom
6 more rows
2

What are ServiceNow guided tours?

ServiceNow Guided Tours are on-screen live tours or tutorials of the platform that can be used for user onboarding to new features. A tour can be restricted by role so you can have different tours of the platform based on the user's role. It can be used in PROD and sub-prod instances depending on your need.
3

How do you do a guided tour?

The Do's of a Great Tour Guide
  1. Tip #1: Do your research. ...
  2. Tip #2: Know your audience. ...
  3. Tip #3: Rehearse what you're going to say. ...
  4. Tip #4: Introduce yourself. ...
  5. Tip #5: Give a brief overview of the tour route, along with some of the major highlights guests can expect to see.
4

What is ServiceNow used for?

ServiceNow is a cloud-based software platform for IT Service Management (ITSM) which helps to automate IT Business Management. It is designed based on ITIL guidelines to provide service-orientation for tasks, activities, and processes.
5

Is ServiceNow a good company?

The employee experience below at ServiceNow, compared to a typical company. 91% of employees at ServiceNow say it is a great place to work compared to 57% of employees at a typical U.S.-based company. Source: Great Place to Work® 2021 Global Employee Engagement Study. People here are given a lot of responsibility.
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How do I get into ServiceNow?

How to land your first ServiceNow role
  1. Step one: Get started on the Developer Portal. Getting started in ServiceNow is easier than you think. ...
  2. Step two: Pick your ServiceNow specialism. ...
  3. Step three: Exercise your skill. ...
  4. Step four: Get yourself hired. ...
  5. Step five: Get yourself certified. ...
  6. Bonus Insight: Get connected. ...
  7. Conclusion.
2. Glidefast.com

Share the Wealth: How To Use ServiceNow Guided Tour ...

https://www.glidefast.com/post/share-the-wealth-how-to-use-servicenow-...

ServiceNow Guided Tours are on-screen live tours or tutorials of the platform that can be used for user onboarding to new features.

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