Secure Net Portal

Technology And Computing Family And Parenting Business

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Updated: April 25, 2022

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Vodafone.co.uk

FAQs

1

How do I disable Secure Net?

Secure Net isn't a traditional anti-virus and can't be used to remove viruses, malware or other content already on your device. How do I deactivate Secure Net?
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  1. Go to Manage Bars & Extras and choose Buy and Manage Bars.
  2. Next choose Mobile data options.
  3. Expand Vodafone Secure Net and toggle the switch to off.
2

Do I need Secure Net on my phone?

Once again, it's a network-based control that doesn't require any software on your smartphone but it only works when you're connected to Vodafone's mobile network (the parental controls do not work when you're connected to Wi-Fi).
3

How do I stop Vodafone blocking websites Ireland?

You can deactivate Secure Net on your account at any time by texting REMOVE (not case sensitive) to 50193 or by visiting the Secure Net settings page http://securenet.vodafone.ie/Deactivate and following the deactivation instructions. We will notify you via SMS when Secure Net has been deactivated.
4

How do you turn off safe search on Vodafone?

I'm using the My Vodafone app
  1. Tap the Current charges tile.
  2. Choose Extras.
  3. Select Manage Bars and Extras.
  4. Pick Mobile data options.
  5. Here you will see a Vodafone Secure Net section.
  6. Expand it, and slide the slider to the left to turn it off.
  7. A success message will display, and Secure Net will be deactivated.
5

How do I speak to a human at Vodafone?

If you have a customer service question, you can find advice and support by visiting your local Vodafone website. In the United Kingdom, you can dial 191 from your Vodafone mobile phone or 0333 3040 191 from any other phone. Alternatively, visit http://support.vodafone.co.uk for the full list of online support options.
6

Can I email Vodafone customer service?

If you want to log a complaint about a product or service you have bought online, email us at ODR@help.vodafone.co.uk. We'll try to answer your query as quickly as possible.
7

How do I contact Vodafone UK?

Call Vodafone customer services on 191 free from a Vodafone Pay monthly mobile, or 03333 040191 from any other UK phone (standard charges apply).
8

How can I check my Vodafone account?

Dial *111# from your prepaid and postpaid number and know about your account details. Prepaid: When you dial *111# and press call button you will get a list of 10 options which you can check just by selecting them.
2. Vodafone.com

Vodafone Secure Net

https://securenet.vodafone.com/

What is Secure Net · Security. Hassle-free security. Both a portal and apps for you to manage your online security and a clean-up tool to detect and get rid of ...

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