Rqia Web Portal

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Updated: May 06, 2022

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Rqia.org.uk

FAQs

1

What is RQIA stand for?

Regulation and Quality Improvement Authority
2

What is RQIA registration?

RQIA holds comprehensive up to date information on all registered health and social care services in Northern Ireland including nursing homes, residential care homes and domiciliary care agencies.
3

How do I contact RQIA?

Phone: RQIA's Guidance Team (Mon-Fri 9am-4pm): 028 9536 1990, any calls received after 4pm will receive a callback within 24 hours from a member of the Guidance Team. Email: info@rqia.org.uk. Post: The Regulation and Quality Improvement Authority, 7th Floor Victoria House, 15-27 Gloucester Street, Belfast, BT1 4LS.
4

What is RQIA QIP?

It is an online web portal, allowing you to view and submit information regarding your service, including: • Reporting and tracking notifiable incidents to RQIA (i.e. Form 1a, 1b, 2) • Downloading and returning reports and Quality Improvement Plans (QIPs)
5

What do I need to report to RQIA?

If you have a concern that you believe may relate to a potential breach of regulations or minimum care standards, you can contact RQIA by email at: info@rqia.org.uk. Alternatively, during office hours, call RQIA's Guidance Team on (028) 9536 1990.
6

What is a RQIA inspection?

RQIA registers and inspects a wide range of health and social care services. Our inspections are based on care standards which will ensure that both the public and the service providers know what quality of services is expected.
7

Who needs to register with RQIA?

Managers of regulated establishments and agencies are required to register with RQIA in accordance with Article 12 of The Health and Personal Social Services (Quality, Improvement and Regulation) (Northern Ireland) Order 2003 as any person who carries on or manages an establishment or agency of any description without ...
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