Rapids Self Service Portal

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Updated: May 21, 2022

FAQs

1

How do I update my CAC card online?

Select “CAC” login type at the top right, then select Login below. Verify your extended “Card Expires” date. The expiration will be September 30, 2020 or your “Affiliation” end date, whichever is sooner. Click “Change CAC Email” to update your certificates.
2

What is Rapids self service?

The RAPIDS Self Service (RSS) application provides sponsors with the capability to. generate a DD Form 1172-2 for dependents in need of a new identification (ID) card and. add dependent data to the Defense Enrollment Eligibility Reporting System (DEERS).
3

How do I renew my military dependent ID card?

Dependents' ID cards are valid for four years unless eligibility ends sooner. Contact your nearest RAPIDS site for assistance or to schedule an appointment to renew your ID card or get a replacement if it is lost or stolen. Do not use your ID card if your eligibility has ended.
4

How do I schedule an appointment to renew my military ID?

RAPIDS Appointment Scheduler User Guide – Schedule Your Military ID Card Appointment Online. Can't Access the RAPIDS Website? Contact the DMDC Support Center (DSC) User Help Desk at 1-800-477-8227. They are open 24 hours a day, 7 days a week.
5

How do I find my DoD ID number?

Locate your 10-digit DoD ID Number. This number can usually be found on the back of your Common Access Card. If it's not listed there, log into DoD ID Card Office Online [osd.mil] and locate it under the "My Profile" section. Save your DoD ID Number to your profiles.
6

Where can I update my CAC card?

Renewing Your Card
If your CAC expires and you are eligible for a new CAC, you should go to the nearest RAPIDS site and obtain your new CAC. For your convenience, CACs can be brought in for renewal up to 90 days in advance of the expiration date.
7

Do military dependents have a DoD ID number?

Every DoD ID card will have a DoD ID Number printed on it. Dependent ID cards will not have the DoD ID Number of their sponsor, just their own number.
2. Af.mil

RAPIDS Self Service (RSS) Frequently Asked Questions (FAQs)

https://www.181iw.ang.af.mil/Portals/72/documents/181_fss/AFD-121009-0...

Q2 What other functionality does RSS have? A2. RSS is replacing the existing User Maintenance Portal (UMP) functionality used for adding or ...

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