Postmates Merchant Portal

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Updated: May 02, 2022

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Ubereats.com

FAQs

1

How do I put my business on Postmates?

Head to the sign-up page built for businesses on the Postmates website. Fill out your personal information - Name, phone number, email address, and a password you can use to login to your account.
2

Is Postmates going out of business?

Uber now fully owns Postmates, after transferring $2.65 billion in Uber stock to Postmates. ... Recently, customers and restaurants have been introduced to the idea of Postmates being “folded into” Uber Eats. According to media reports, Postmates will no longer operate separately after June 2021.
3

Does Postmates remit sales tax?

While the sales taxes of Postmates' orders goes straight to you, in certain states, Uber Eats is required to remit state-administered sales and food and beverage taxes on your orders directly to the state - so you won't need to send it to the state yourself.
4

How does Postmates work for merchants?

Postmates' delivery fee is $0.99–$3.99 for Partner Merchants and $5.99–$9.99 for all other merchants. The delivery revenue is then shared with the driver, who gets paid based on a variety of metrics such as delivery speed, pickup time, ratings, and so forth. Third, Postmates applies a so-called service fee.
5

How do I contact Uber Eats?

Submit a question at help.uber.com/ubereats.
If you submit a question, our support team will get back to you within 24 hours. You'll receive a notification on your phone from Uber (if you have notifications enabled), letting you know that you've received a response. We'll also send you an email.
6

How do I access my Uber Eats account?

Password Recovery
  1. Open the Uber app or type in Uber.com on your web browser.
  2. Select the login option.
  3. On the login page, head over to Forgot Password (just below the login form).
  4. Enter your email address and click on Confirm.
  5. You will receive an email from Uber with a unique link.
  6. Click on the link.
7

How do I chat with Uber Eats on the app?

Tap the Uber Eats app icon on your smartphone.
This opens the app so you can contact customer service through their live chat function and make a call. If you're unable to open the app, you'll need to use the website or Tweet customer support instead.
8

How do I cancel my Uber Eats account?

To cancel your Eats Pass in the Uber Eats app:
  1. Tap the account icon.
  2. Tap “Eats Pass.”
  3. Scroll and tap “Manage Membership.”
  4. Select “End Membership” and then “Leave Eats Pass” to cancel your membership.
2. Postmates.com

Order delivery or pickup from more than 600000 restaurants, retailers, grocers, and more all across your city. Download the app now to get everything you ...

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