Palo Alto Customer Support Portal

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Updated: April 28, 2022

FAQs

1

How do I contact Palo Alto support?

Please contact your Authorized Support Center.
...
North America.
United States 1 866 898 9087 Toll free
Canada 1 833 673 6176 Toll free
2

What is Palo Alto support?

Support policies
Support Entitlement Focused Services* Platinum Support
Severity 1 - Critical < 1 Hour <15 Minutes
Severity 2 - High 2 Hours 30 Minutes
Severity 3 - Medium 4 Hours 2 Hours
Severity 4 - Low 8 Business Hours 4 Hours
12 more rows
3

How do I Create a Palo Alto support portal account?

Create a New Account in the Customer Support Portal
  1. Go to https://support.paloaltonetworks.com and click the "Create my account" button.
  2. Enter your email address and respond to the captcha.
  3. Select one of two options for Device Registration: ...
  4. Complete the New User Registration form.
4

How do I Create a customer support portal CSP?

Log into the Customer Support Portal (https://support.paloaltonetworks.com).
  1. Verify the Current Account is correct. ...
  2. Click Members > Create New User menu.
  3. Complete Create New User form.
  4. Click Submit.
  5. CSP creates a new user account, and adds the user as a member on the account.
5

What does Palo Alto network do?

Palo Alto Networks offers an enterprise cybersecurity platform which provides network security, cloud security, endpoint protection, and various cloud-delivered security services.
6

How many customers does Palo Alto Networks have?

The world's leading cybersecurity company Our technologies give over 80,000 enterprise customers the power to protect billions of people worldwide.
7

Does Palo Alto Networks pay well?

Cybersecurity company Palo Alto Networks offers median total pay of nearly $171,000 a year, according to Glassdoor's latest ranking of companies with the most generous compensation. That topped Silicon Valley royalty including Facebook, Google and Twitter, as well as tech giants such as Microsoft.
8

Is Palo Alto Networks a good company?

Palo Alto Networks is one of the best jobs I've had in the tech sector over my 25 year career. The company culture is overall very good and executive leadership has a good vision for the future of the company. I also strongly believe Palo Alto Networks has the best security offerings in the industry.
2. Youtube.com

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