Ontario One Call Web Portal

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Updated: April 23, 2022

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Ontarioonecall.ca

FAQs

1

How do I find my locates?

Call Alberta One Call (1-800-242-3447) AND Dig Shaw (1-866-344-7429) to request line locates at least two full business days before you plan to work to allow time to have all the utilities at the property located and marked. You may request a locate up to 14 days in advance.
2

How do I find tracks in Ontario?

How Locate Requests Work
  1. Contact. At least 5 days before you dig, submit a locate request at OntarioOneCall.ca or 1-800-400-2255. ...
  2. Locate. Locators from each underground infrastructure owner will come out to locate the buried lines & cables.
  3. Dig. Dig safely.
3

Is it illegal to dig without locates in Ontario?

Why do I need locates? It's the law. Under Ontario law, it is illegal to dig without having natural gas lines located.
4

Are locates free?

Utility locating is a free service.
This webpage provides information regarding safe work practices in relation to EPCOR power facilities. Employers and contractors have responsibilities under the Alberta Occupational Health and Safety (Alberta OHS) Act, Code, and Regulation.
5

How deep can you dig in your backyard Ontario?

There is no legal minimum depth that you can dig before calling 811. This is due to the fact that environmental conditions such as ground settlement, rainfall, floods, surface runoff, soil erosion and deposits can change the depth of topsoil, reducing or increasing the cover for underground services.
6

Who do you call if you want to dig?

811
2. On1call.com

Contact info

https://portal.on1call.com/WebPortal/Account/Homeowner?guid=06b64059e9...

Phone #:. Email: Continue. Registered user login. Error. Home. 2021 - OneCall Web Portal. All rights reserved. Version: 1.40.4.3.

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