National Consumer Helpline Portal

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Updated: May 22, 2022

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Consumerhelpline.gov.in

FAQs

1

How do I contact the National Consumer Helpline?

Contact Details
  1. Call to register your grievance 1800114000 or 14404 (All Days Except National Holidays(09:30 AM To 05:30 PM))
  2. Project Director NCH 011- 23708393.
  3. Project Manager NCH 011-23708395.
  4. Director PG 011-23387737.
2

How do I register a complaint with NCH?

You can register your grievance in the following ways.
  1. You can call to register your grievance 1800-11-4000 or 14404. ...
  2. You can SMS on this Number 8130009809.
  3. Register online.
  4. Register your grievance through National Consumer Helpline App.
  5. Register your grievance through Consumer App.
3

How do I file a consumer case online?

How to lodge a consumer complaint online
  1. Website. The government runs a portal called the Consumer Online Resource and Empowerment Centre (core.nic.in). ...
  2. Registration. To lodge a complaint, the consumer has to first register on the site. ...
  3. Lodging a complaint. ...
  4. Process. ...
  5. Status. ...
  6. Points to note.
4

Is National Consumer Helpline free?

A consumer from any part of the country can call National Consumer Helpline at a National Toll Free No-1800-11-4000 to seek information, advice or guidance for his queries and complaints.
5

How can I complaint in consumer court online?

To register a complaint with NCH you can call on 1800-11-4000 or 14404 (all days except national holidays – from 9.30 am to 5.30 pm), you can also send SMS on 8130009809. Besides, there is the option to file complaints online either on NCH website or app is also available.
6

How do I make a consumer complaint?

A dissatisfied consumer can file a complaint directly with the national commission or appeal against decisions of the state commission within a month from the date of the order. The court fee is Rs 5,000 and the demand draft should be in the name of The Registrar, National Consumer Disputes Redressal Commission.
7

How can I file complaint against Flipkart?

One can easily file the consumer complaint with www.onlinelegalindia.com where one has to provide with all the details of the applicant as well as the dispute company. We also take strict actions against the company by filing legal notice against the company for which customers can choose option from the packages.
2. India.gov.in

Lodge complaint online with National Consumer Helpline portal

https://services.india.gov.in/service/detail/lodge-complaint-online-wi...

Registered users can lodge a complaint online with the National Consumer Helpline portal of Ministry of Consumer Affairs, Food and Public Distribution.

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