Mygov Aged Care Portal

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The most updated results for the Mygov Aged Care Portal page are listed below, along with availability status, top pages, social media links, FAQs, and videos. Check the official login link, follow troubleshooting steps, or share your problem detail in the comments section.

Updated: June 30, 2022

Service Status Graph

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Myagedcare.gov.au

Most Visited Official Pages

Compare providers
Types of care
Am I eligible?
Apply for assessment online
Apply for an assessment
Help at home
Find a provider that's right for ...
For service providers
Contact us
My Aged Care: Access Australian aged..

Social Handles

Troubleshooting Steps

  • Many people open the login page using invalid links or fake websites. To resolve the sign in issue, you must open the official page of Mygov Aged Care Portal using the official link.

  • Once the official login page is opened, find the email address and password that you chose when you signed up at Mygov Aged Care Portal or that was issued to you by the concerned organization's authorized person. And you shall use only those credentials to sign in to the portal.

  • If you have entered valid credentials, you must see a success message that shall look like "Welcome (Your name here)", "Logged In Successfully", "Signed In" or it shall serve you a dashboard that is personalized for your account or display the primary data you work on.

  • If you are still unable to use Mygov Aged Care Portal . Visit our detailed Troubleshooting Guide where we have listed the most common reasons of login failure with their solutions. If you are unable to resolve the problem, we suggest you report the issue in detail so that our moderator or a community member shall respond to you.

FAQs

1

How do I link myGov to my aged care account?

Step One: Log in to myGov using your myGov username and password. Click on the 'Services' button on your 'myGov' home page. Then click the arrow next to 'My Aged Care'. Step Two: Click on My Aged Care listed under 'Your linked services'.
2

How do I use the aged care provider portal?

Information and resources to help you use the Aged Care Provider Portal.
...
To link to the portal:
  1. log on to your individual PRODA account.
  2. select the Aged Care Provider Portal tile under Available services.
  3. enter your Aged Care User ID and press submit.
  4. accept the terms and conditions.
3

How do I upload documents to aged care?

You can also upload new documents at any time, without having to contact the My Aged Care contact centre. Step One: Select the 'Attachments' icon from the client portal home page. This will take you to the 'Attachments' page, where you can view details of attachments that have been uploaded to My Aged Care.
4

How do I get a copy of my ACAT assessment?

If you don't receive a letter explaining your assessment outcome from the ACAT, or a copy of your Aged Care Client Record, you should contact the ACAT and request a copy. It will not cost you any money to request a review of an ACAT approval in the first instance.
2. Health.gov.au

My Aged Care service provider portal - Australian Government ...

https://www.health.gov.au/resources/apps-and-tools/my-aged-care-servic...

Approved aged care service providers must use this portal to manage information about their services, manage referrals, update client ...

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