Mychep Portal

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Updated: April 29, 2022

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Chep.com

FAQs

1

How does CHEP work?

Working with CHEP is simple
Order the number of pallets you need via our online portal, myCHEP. CHEP delivers them to your location within 72 hours, or you can schedule a pickup from one of our service centers in 48 hours. You load the pallets with your products and send them to your customers.
2

What company is CHEP?

the Brambles Group
3

How do I get a CHEP account?

How to register. To register, email CHEP Customer Service on au.customerservice@chep.com or call 13 2437 (13 CHEP) with your CHEP account number/s and email address.
4

What does a CHEP pallet cost?

$4.50 to $6.50 per pallet
5

How do I return CHEP pallets?

Blue pallets are legally owned the CHEP company and should be returned directly to them either through the company they were obtained from or to CHEP directly. For a free collection, telephone or e-mail them on 0800 515 320 or collect@chep.com or visit their website for further details at www.chep.com.
6

How do I order CHEP pallets online?

Place an order via our online portal, myCHEP
Once the hire agreement is finalised, you can access the online portal myCHEP, to order CHEP pallets and other products online.
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What are CHEP pallets made from?

Typically, CHEP pallets are made of hardwood and typically use Oakwood as the main material. On the other hand, LOSCAM offers softwood pallets which are usually made from pinewood.
2. Constantcontact.com

Easter trading hours; latest update on myCHEP customer ...

https://myemail.constantcontact.com/Easter-trading-hours--latest-updat...

myCHEP is a customer portal that is easy to use and provides you with the ability to access your accounts anywhere, 24 hours a day, 7 days a week.

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