Military Patient Portal

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The most updated results for the Military Patient Portal page are listed below, along with availability status, top pages, social media links, and FAQs. Check the official login link, follow troubleshooting steps, or share your problem detail in the comments section.

Updated: April 10, 2022

Service Status Graph

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Tricareonline.com

Troubleshooting Steps

  • Many people open the login page using invalid links or fake websites. To resolve the sign in issue, you must open the official page of Military Patient Portal using the official link.

  • Once the official login page is opened, find the email address and password that you chose when you signed up at Military Patient Portal or that was issued to you by the concerned organization's authorized person. And you shall use only those credentials to sign in to the portal.

  • If you have entered valid credentials, you must see a success message that shall look like "Welcome (Your name here)", "Logged In Successfully", "Signed In" or it shall serve you a dashboard that is personalized for your account or display the primary data you work on.

  • If you are still unable to use Military Patient Portal . Visit our detailed Troubleshooting Guide where we have listed the most common reasons of login failure with their solutions. If you are unable to resolve the problem, we suggest you report the issue in detail so that our moderator or a community member shall respond to you.

FAQs

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What is the new Tricare portal?

MHS GENESIS
2

How do you use MHS Genesis?

To access the MHS GENESIS Patient Portal
  1. Go to the MHS GENESIS Patient Portal.
  2. Beneficiaries can log in using their DS Logon.
  3. Premium Access (Level 2) is required to view the health record.
  4. There is no additional fee for Premium Access.
3

Is the Tricare patient portal down?

The TRICARE Online (TOL) patient portal is currently down. While we work to restore access, please visit https://www.tricare.mil/outage for appointments, medication refills, and other portal functions.
4

What replaced RelayHealth?

In March 2017, the majority of RelayHealth (McKesson Technology Solutions) and Change Healthcare came together to form an independent healthcare IT company. Our new company is known as Change Healthcare, and we have a single focus – inspiring a better healthcare system.
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How do I get to Tricare online?

Open your mobile device web browser. Go to www.tricareonline.com. Log in using DS Logon Premium or DFAS myPay account.
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What happened Tricare online?

MHS GENESIS and the MHS GENESIS Patient Portal are replacing TRICARE Online, including the patient portal and secure messaging at this facility. If you have a current TRICARE Online account, it will migrate to MHS GENESIS. No action is necessary from you.
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How do I book an appointment with Tricare?

Call the Nurse Advice Line at 1-800-TRICARE (Option 1) and speak to a registered nurse day or night.
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How do I get my lab results from Tricare?

To see your results, please login in to https://www.tricareonline.com, click on the Health Record button, and then click on Laboratory Results. Rest assured, a nurse or provider will call you within 1-2 days to discuss your results.
2. Tricare.mil

MHS GENESIS - Electronic Health Record and Patient Portal

https://tripler.tricare.mil/Getting-Care/MHS-GENESIS-Electronic-Health...

The MHS GENESIS Patient Portal is replacing the TRICARE Online Secure Patient Portal. If you have a current prescription with remaining renewals ...

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If Military Patient Portal is not working properly, share the problem detail below.

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