La Medicaid Provider Portal

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Updated: April 14, 2022

FAQs

1

How do I check my Medicaid status in Louisiana?

Eligibility can be verified through:
  1. The Medicaid Eligibility Verification System (MEVS). Providers can accept verification of enrollment in Louisiana Healthcare Connections from the MEVS system in lieu of the ID card.
  2. Online through our secure provider portal.
  3. By phone using our automated IVR system, 1-866-595-8133.
2

Who are the Medicaid providers in Louisiana?

The state, through the Department of Health, is more effectively managing Medicaid enrollees' health care through Healthy Louisiana.
...
The Health Plans are:
  • Aetna Better Health of Louisiana.
  • AmeriHealth Caritas Louisiana, Inc.
  • Healthy Blue.
  • Louisiana Healthcare Connections.
  • UnitedHealthcare Community Plan.
3

Does Louisiana Medicaid cover out of state emergencies?

The Louisiana Medicaid Program covers out-of-state emergency services provided to Louisiana Medicaid eligible recipients who are absent from the state when an emergency arises from an accident or illness, when the health of the recipient would be endangered if the recipient undertook travel to return to Louisiana, or ...
4

How do I get a replacement Medicaid card in Louisiana?

You may call the LaCHIP hotline at 1-877-252-2447 and choose the "Replace Medicaid Card" option and provide the information required to obtain a replacement Medicaid card through the automated system. You may also submit your request online at the Louisiana Medicaid Online Application page.
2. La.gov

LA E&E - Self Service Portal

https://sspweb.lameds.ldh.la.gov/

Provider. Announcement. Medicaid applicants: Submit positive COVID-19 test results to get a faster decision. Email your results to mymedicaid@la.gov, fax them to 1-877-523-2987, or mail to P.O. Box 91283, Baton Rouge, LA 70821-9278.

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