Juniper Support Portal

Support - Juniper Networks

https://support.juniper.net/support/

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Juniper.net

Juniper Networks, Inc. is an American multinational corporation headquartered in Sunnyvale, California. The company develops and markets networking products, including routers, switches, network management software, network security products, and software-defined networking technology.

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Juniper Support Portal FAQ

FAQs

How do I get Juniper support?

If you cannot determine the cause of a problem or need additional assistance, contact JTAC at support@juniper, or at 1-888-314-JTAC (within the United States) or 1-408-745-9500 (from outside the United States). Include the command output in your support request.

What is Juniper par support?

Partner Support Services (PAR):
In the Partner support model your Juniper Partner is acting on your behalf and is the first point of call for all questions or assistance relating to your Juniper Networks products.

What is JTAC Juniper?

Juniper Networks® Technical Assistance Center (JTAC) is your focal point of contact for post sales technical and network-related questions and issues on Juniper products 24x7x365.

How do you open a juniper case?

Solution:

Contact Customer Care and ask to have the case reopened.
Send an email to support@juniper.net with the Case Number in the subject line, and the engineer who closed the Case will get notified to re-open the Case.

What does Juniper network do?

Juniper Networks, Inc. engages in the design, development, and sale of products and services for high-performance networks. Its products address network requirements for global service provides, cloud providers, national governments, research and public sector organizations, and other enterprises.

Which is better Juniper or Cisco?

One thing highlighted by a Cisco and Juniper router comparison is the fact that Cisco has a larger share of the overall router market. Because of that, there are more certified Cisco service engineers and more online support resources compared with Juniper for troubleshooting hardware issues.

Why do you want to join Juniper?

Juniper does not try to be all things to all people. Their focus is clearly on providing top of the line solutions for routing, switching, and security. Juniper's reputation is for speed and throughput; their products avoid the feature overload that may tend to slow down the equivalent Cisco product.

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