Jira Customer Support Portal

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The best matching results for Jira Customer Support Portal are listed below, along with top pages, social handles, current status, FAQs, videos, and comments. If you are facing any issues, please write detail in the comments section for the solution.

Updated: May 14, 2022

Service Status Graph

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Atlassian.com

Most Visited Official Pages

My Atlassian
Company
Jira Software
Atlassian | Software Development and..
Set up an open portal | Jira Service..
Build better relationships with Jira..
Set up a knowledge base so customers..
Set up and manage portal access - Atlassian..
Introducing the login-free portal for..
Using the help center | Jira Service..
Best practices for designing the customer..
About the portal and help center | Jira..
Customize your help center and portal..
Customer portal - Atlassian Developer
HelpDesk for Jira - Customer Portal..
Configuring the customer portal | Jira..

Social Handles

FAQs

1

Does Jira have a customer portal?

The help center shows all of the customer portals in your Jira Service Management instance. From here, customers can raise requests in any of the portals they have access to. They can also view all the requests they've raised, via the Request button in the top right hand corner of the screen.
2

Can I use Jira for customer support?

Using Jira Service Desk, your team can collect customer requests through a simple customer portal, or helpdesk, and through email. But these are just two of the many channels customers use to request help.
3

How do I get to Jira support?

Raising a support request in Jira
Click Administration ( ) > System > Troubleshooting and Support tools > Get Help > Contact Technical Support or Report a Bug. Fill out the Create Support Request form. Include as much information as possible to help our support team resolve your issue faster. Click Create.
4

How do I access the Jira service desk customer portal?

From the top right, select Settings ( ) > Products. Under Jira Service Management, select Portal-only customer access. Select Allow customers to create accounts. Select Customers can access and send requests from the portal without logging in.
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What is Atlassian used for?

Jira is a software application used for issue tracking and project management. The tool, developed by the Australian software company Atlassian, has become widely used by agile development teams to track bugs, stories, epics, and other tasks.
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What are Atlassian products?

Collaborate
  • Confluence. Document collaboration.
  • Trello. Collaborate visually on any project.
  • Bitbucket. Git code management.
  • Sourcetree. Git and Mercurial desktop client.
  • Bamboo. Integration and release management.
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Is Atlassian a good company?

93% of employees at Atlassian, Inc. say it is a great place to work compared to 57% of employees at a typical U.S.-based company.
2. Deviniti.com

Design your own Jira Service Management Customer Portal

https://blog.deviniti.com/atlassian/design-jira-service-management-cus...

Especially when it comes to ITSM platforms, such as Jira Service Management, where usually customers come across a generic layout. And this isn' ...

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