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Updated: June 03, 2022
A well-designed help desk portal is a customer's home for information on their support requests. Customers can search through previous interactions or tickets ...
Zendesk is an American company headquartered in San Francisco, California. It provides software-as-a-service products related to customer support, sales, and other customer communications. The company was founded in Copenhagen, Denmark, in 2007.
But with a dedicated client portal at the customer's disposal, businesses can deflect tickets and enable customers to better self-service. The client portal gives ...
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