Health Equity Portal

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Updated: June 20, 2022

FAQs

1

How do I access my HealthEquity account?

Using the HealthEquity member portal, you can check your balance, review transactions, view insurance claims, invest in mutual funds, pay providers and submit for reimbursement. To access your account, visit https://my.healthequity.com.
2

Where can I use my HealthEquity card?

Your card can be used everywhere Visa debit cards are accepted for qualified expenses that are allowable according to your plan details, such as the pharmacy counter or doctor's office. This card will not work at ATMs, gas stations, restaurants, or other establishments not health related and you cannot get cash back.
3

Who is HealthEquity com?

HealthEquity, Inc. is an American financial technology and business services company that is designated as a non-bank health savings trustee by the IRS. This designation allows HealthEquity to be the custodian of health savings accounts regardless of which financial institution the funds are deposited with.
4

How do I check my HSA balance?

There are several ways you can find the balance of your HSA:
  1. Sign in to your HSA using digital banking at TheHSAAuthority.com. ...
  2. View your most recent eStatement.
  3. Use Text Banking (if you have this feature set up).
  4. Call our Client Care team at 1-888-472-8697.

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