Grievance Redressal Portal

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Updated: April 30, 2022

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User Login | Grievance Redressal Portal

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FAQs

1

What is grievance redressal portal?

Centralised Public Grievance Redress and Monitoring System (CPGRAMS) is an online platform available to the citizens 24x7 to lodge their grievances to the public authorities on any subject related to service delivery. It is a single portal connected to all the Ministries/Departments of Government of India and States.
2

How do I file a grievance complaint?

Process to file complaints
  1. Visit pgportal.gov.in.
  2. Visit the “CITIZEN CORNER” box in the portal. ...
  3. Click “LODGE YOUR GRIEVANCE HERE” for filing a fresh complaint. ...
  4. In grievance registration form, user needs to select whether the organisation is “Central or State government” .
3

How do I send grievance to PMO?

Any grievances can be sent to Hon'ble Prime Minister / PMO using the interactive page link “Write to the Prime Minister” available on the PMO's website : https://www.pmindia.gov.in/ -> Interact with Hon'ble Prime Minister(from drop down menu) ->Write to the Prime Minister.
4

How can I complain to PM Online?

The citizen interface of PMO Grievance Portal has moved to a new URL. To use it, please visit PM India website (https://pmindia.gov.in) and click the option 'Write to the Prime Minister' under the menu 'Interact with PM'.
2. Pgportal.gov.in

CPGRAMS-Home

https://pgportal.gov.in/

Centralised Public Grievance Redress and Monitoring System (CPGRAMS) is an online platform available to the citizens 24x7 to lodge their grievances to the ...

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