Grab Merchant Portal

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The most updated results for the Grab Merchant Portal page are listed below, along with availability status, top pages, social media links, and FAQs. Check the official login link, follow troubleshooting steps, or share your problem detail in the comments section.

Updated: May 11, 2022

Service Status Graph

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Grabpay.com

Most Visited Official Pages

Merchant Central

Social Handles

Apps

GrabMerchant - Apps on Google Play

Troubleshooting Steps

  • Many people open the login page using invalid links or fake websites. To resolve the sign in issue, you must open the official page of Grab Merchant Portal using the official link.

  • Once the official login page is opened, find the email address and password that you chose when you signed up at Grab Merchant Portal or that was issued to you by the concerned organization's authorized person. And you shall use only those credentials to sign in to the portal.

  • If you have entered valid credentials, you must see a success message that shall look like "Welcome (Your name here)", "Logged In Successfully", "Signed In" or it shall serve you a dashboard that is personalized for your account or display the primary data you work on.

  • If you are still unable to use Grab Merchant Portal . Visit our detailed Troubleshooting Guide where we have listed the most common reasons of login failure with their solutions. If you are unable to resolve the problem, we suggest you report the issue in detail so that our moderator or a community member shall respond to you.

FAQs

1

How do I contact GrabPay?

Fraudulent activity or stolen e-money: You agree to immediately notify the Company by sending an e-mail to support.ph@grab.com or by calling on the following Customer Service number Tel: +63 (0)2-8837100 of any fraudulent activity or theft of funds in the GrabPay Wallet of which you become aware.
2

How do I set up GrabPay?

Launch the Grab app. Go into your GrabPay wallet by tapping on the Payment icon on your bottom navigation bar. To confirm your identity, we will be asking for the following: your full legal name, birthdate, place of birth, nationality, number of a valid government ID, and your home address/es.
3

How do I activate my GrabPay account?

To activate your GrabPay Wallet, you will need to:
  1. Step 1: Tap on the GrabPay Wallet icon on your Grab app.
  2. Step 2: Click on 'Set up GrabPay wallet'.
  3. Step 3: Submit the required details :-
  4. Step 4: Your wallet is set up and you are ready to top up! ...
  5. Step 1: Tap on top right for GrabPay.
  6. Step 2: Select 'Top-up'.
4

How do I refund my GrabPay wallet?

Can I refund GrabPay Wallet
  1. If you have remaining balance in GrabPay Wallet. Please contact K-Biz center at 02-888-8888, and press 03 to deactivate your GrabPay Wallet which takes 3 days.
  2. If you no have remaining balance in GrabPay Wallet.
2. Zendesk.com

How do I login to the GrabMerchant App – Merchant

https://grabmerchanthelp.zendesk.com/hc/en-sg/articles/360045441392-Ho...

How do I login to the GrabMerchant App. Grab Singapore. 7 months ago; Updated. Follow. You can log into the GrabMerchant app with your username, ...

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