Gigaclear Activation Portal

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Updated: April 09, 2022

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Gigaclear.com

FAQs

1

How do I activate Gigaclear?

Go to Gigaclear.com. You will be taken to the 'Gigaclear Activation Portal' Enter your Customer Number - This is the number beginning with 'C' which you received with your activation kit. You can also find your Customer Number on either your order confirmation or your activation email.
2

How long does Gigaclear take to activate?

It will usually take between six and nine months to roll out a typical ultrafast full fibre broadband network installation to a rural community of 200 to 400 properties.
3

Can I use different router with Gigaclear?

We are unable to swap the modem or Genexis router out directly because of its optic-decoding function. The Lynksys Velop unit you will recieve as part of your installation can be changed for a 3rd party router of your choice, however we are unable to assist with the set up of this.
4

Can Sky use Gigaclear fibre?

Re: Can I use Gigaclear with Sky
@MhairiD Sky Q tv boxes will work with most any isp including Gigaclear. You will pay two bills, one for the TV package to Sky and one for the internet connection as you normally cannot buy them in one package.
5

Does Gigaclear use Openreach?

Gigaclear is a highly unusual broadband provider. For one thing, its network is pure fibre. Other broadband providers, such as those on the Openreach network (that's everyone except Virgin Media) offer fibre networks that are fibre optic only as far as the cabinet on the street.
6

Can other providers use the Gigaclear network?

Do I have a choice of which service provider I can get my broadband from over the Gigaclear network? Yes, you sure do. Our network is what is known as "Open Access" so any Internet Service Provider (ISP) that wishes to may provide services to residential and business users over our network.
7

What network does Gigaclear use?

Gigaclear Ltd is principally owned by Infracapital, a leading European infrastructure investor. Our networks are developed through commercial investment and the Government-subsided Broadband Delivery UK programme (BDUK) - enabling speeds of up to 900Mbps.
2. Manualzz.com

How to activate your Ultrafast Gigaclear Broadband service

https://manualzz.com/doc/33359265/how-to-activate-your-ultrafast-gigac...

You will be asked to confirm your details and address, and then the Gigaclear Activation Portal will appear. • Please enter your customer number (CXXXXXX), ...

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