Freshservice Support Portal

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Updated: April 17, 2022

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Freshservice.com

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Features
Support
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Freshservice ITSM Software | ITIL-aligned..
Self-service portal | Freshservice

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FAQs

1

What is Freshservice?

About Freshservice
Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify their IT operations. The solution offers features that include a ticketing system, self-service portal and knowledge-base.
2

Who makes Freshservice?

Freshworks Inc. is the parent company behind the suite of products which includes Freshdesk, Freshservice, Freshsales.
3

Is Freshservice the same as freshdesk?

Are Freshservice and Freshdesk the same? No, they aren't. Freshservice is built as an IT-support tool, whereas Freshdesk is a customer service solution. Freshdesk helps you track and resolve customer issues while using your product or service.

How do I use Freshservice?

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