Essential Energy Portal

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The most updated results for the Essential Energy Portal page are listed below, along with availability status, top pages, social media links, and FAQs. Check the official login link, follow troubleshooting steps, or share your problem detail in the comments section.

Updated: April 21, 2022

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Essentialenergy.com.au

Troubleshooting Steps

  • Many people open the login page using invalid links or fake websites. To resolve the sign in issue, you must open the official page of Essential Energy Portal using the official link.

  • Once the official login page is opened, find the email address and password that you chose when you signed up at Essential Energy Portal or that was issued to you by the concerned organization's authorized person. And you shall use only those credentials to sign in to the portal.

  • If you have entered valid credentials, you must see a success message that shall look like "Welcome (Your name here)", "Logged In Successfully", "Signed In" or it shall serve you a dashboard that is personalized for your account or display the primary data you work on.

  • If you are still unable to use Essential Energy Portal . Visit our detailed Troubleshooting Guide where we have listed the most common reasons of login failure with their solutions. If you are unable to resolve the problem, we suggest you report the issue in detail so that our moderator or a community member shall respond to you.

FAQs

1

How do I connect to the essential network?

The preferred method for application is via the online Connections Portal. Click on the button adjacent to access the portal. If you have a login and password please click the login button in the upper right hand corner of the portal. Note: You can use the portal without a login and password.
2

How do I contact essential energy?

Call Us
  1. Emergency. If your enquiry relates to wires down, sparks or fire, or other life threatening matters, then please call us urgently on the number below. 13 20 80.
  2. Electricity supply interruptions. 13 20 80.
  3. General enquiries. 13 23 91.
3

Is essential energy the same as Energy Australia?

As of today Country Energy became known by its new name, Essential Energy. The rebranding is a part of the NSW Government's energy reform process, which has seen Origin Energy take over the retail sector of what used to be Country Energy.
4

What do essential energy do?

Essential Energy is a NSW Government-owned corporation, with responsibility for building, operating and maintaining Australia's largest electricity network - delivering essential network services to more than 800,000 homes and businesses across 95 per cent of NSW and parts of southern Queensland.
5

What area does Essential Energy cover?

Essential Energy covers 95 per cent of NSW, encompassing regional and rural areas with differing terrain where overhead powerlines may be present in unusual or unexpected locations. The height of overhead powerlines varies significantly with changing topology.
6

Is Essential Energy government owned?

Essential Energy is a NSW Government-owned corporation, with responsibility for building, operating and maintaining Australia's largest electricity network - delivering essential network services to more than 800,000 homes and businesses across 95 per cent of NSW and parts of southern Queensland.
7

How do I report a power outage in my area?

Call LADWP and report your outage at 1-800-DIAL DWP (1-800-342-5397).

Report Portal Issue

If Essential Energy Portal is not working properly, share the problem detail below.

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