Ergon Online Portal

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Updated: April 10, 2022

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Ergon.com.au

FAQs

1

How do I check my Ergon bill?

You can find out your current account balance any time by:
  1. Logging into My Account for residential customers.
  2. Using our 24/7 automated phone system. Simply call 13 10 46 and follow the prompts. You'll need your account number handy, which can be found in the top right hand corner of your bill.
2

Does Ergon Energy have a app?

Ergon Energy's new Look Up and Live mobile app is designed to help reduce incidents and injuries at high-risk work sites across Queensland. The free app pinpoints the location of 1.7 million poles and 178,000 kilometres of overhead powerlines, allowing better planning of jobs near the electricity network.
3

Can you pay Ergon monthly?

Direct Debit gives you the flexibility to pay weekly, fortnightly, monthly or quarterly with payments transferred automatically from your nominated account. You can quickly and instantly setup or change a Direct Debit on your bank account or credit card via My Account.

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