Dynamic Knowledge Portal

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Updated: May 03, 2022

Service Status Graph

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Social Handles

FAQs

1

What is dynamic portal?

Portals are websites that you can customize to give your customers, partners and employees a tailored experience. Portals are integrated into Dynamics 365 for Customer Engagement so you can display data from the module directly on the portal. ... Customers can submit incidents and search for articles in a knowledge base.
2

What is KB Portal?

The Knowledge Management Service Portal enables users to perform the same operations that are available with the Knowledge Management V3 plugin. From the portal, users can view knowledge bases and articles, search for information, sort and filter search results, and provide feedback.
3

How do you make a knowledge portal?

Here's the basic process of building a knowledge base:
  1. Decide on the core elements of your knowledge base.
  2. Choose your knowledge base content.
  3. Agree on the structure of your knowledge base articles.
  4. Write your knowledge base articles.
  5. Add visuals to your content.
  6. Publish your knowledge base.
  7. Analyze and improve your articles.
4

How do I create a knowledge base article in Dynamics 365 portal?

Create a new category for knowledge articles
  1. Sign in to Dynamics 365 Portals.
  2. Go to Settings > Service Management.
  3. In the Knowledge Base Management section, select Categories.
  4. Select New.
  5. Enter a name and description for your category.
  6. Choose a parent category.
2. Researchgate.net

Automatic Creation and Monitoring of Semantic Metadata in a ...

https://www.researchgate.net/publication/221655957_Automatic_Creation_...

The h-TechSight Knowledge Management Portal enables support for knowledge intensive industries in monitoring information resources on the Web, ...

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