Customer Web Portal Requirements

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Updated: May 04, 2022

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FAQs

1

What should a customer portal include?

Your customer information portal should include the following security and authentication features:
  • Secure Sockets Layer (SSL)
  • Hyper Text Transfer Protocol Secure (HTTPS)
  • Single Sign-On.
  • Password Expiration Policies.
  • LDAP.
  • IP Whitelists.
2

How do you create a customer portal?

How to create a customer portal on your website
  1. Step 1: Initial setup. ...
  2. Step 2: Configure and customize. ...
  3. Step 3: Enable the submit ticket and chat options. ...
  4. Step 4: Manage content. ...
  5. Step 5: Integrate the portal into your website.
3

What is a customer Web portal?

A customer portal is a website designed to give current customers access to services and information they need. ... It may contain account information, payment information, case information, account history, downloadable digital files, access to support mechanisms, and the means for customers to upload information.
4

What are the components of a Web portal?

For a portal to be great, it must have the following elements:
  • Scaleability and Adaptability.
  • Excellent Self-Service Capabilities.
  • An Effective Search.
  • System for Peer-to-Peer Interaction.
2. Oracle.com

Chapter 4 Analyzing Your Portal Requirements - Oracle Help ...

https://docs.oracle.com/cd/E19199-01/816-6760-10/4-reqdpl.html

Identifying and Evaluating Your Business and Technical Requirements. The first step in planning your deployment is identifying your Portal Server business ...

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