Customer Experience Portal

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Updated: May 03, 2022

CX Portals | Self Service Portal | CommonPlaces

https://www.commonplaces.com/cx-portals

These self serve portal enhance the customer experience. ... We build custom developed Customer Experience Portals that automate the Customer Experience ...

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Commonplaces.com

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Digital Marketing & Web ...

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Agile Development process

Team

CommonPlaces Interactive

FAQs

What is customer experience portal?

A customer portal is a website designed to give current customers access to services and information they need. It's usually private and secure, requiring log-on. ... Essentially, a customer portal is a digital sharing mechanism and information center between a company or organization and its customers.

What should be in a customer portal?

Things Required for Customer Portal

One-Click Sign-In. The primary goal of a customer portal is to enhance customer service. ...
Easy Navigation. A customer portal should be unambiguous to use. ...
Responsive Layout. ...
Knowledge Base. ...
Ticket Submission. ...
Customer Forum. ...
Search Option. ...
Communication.

2. Liferay.com

Top 5 Customer Portal Examples 2020 - Liferay

https://www.liferay.com/blog/today%27s-experiences/top-5-customer-port...

Customer Experience and Customer Portals. Technology is changing communication and how customers are engaging with brands, with more options ...

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