Cidnet Public Portal

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Updated: April 25, 2022

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Cidnet.net

FAQs

1

What is a CIDNET account?

With CIDNET, you and your inmate can talk with video visits, messages, and phone calls. To use these services, you must create an account and buy Data. Your Data balance will be consumed when you talk with your inmate.
2

How do I get my money back from CIDNET?

How do I get a refund? From the main screen of your account select “Support”. Then click “ New Request”. For the category choose “I would like to sell back my unused data”.
3

Who owns CIDNET?

Parent company Encartele, Lee County's correctional communications vendor, has provided CIDNET Letters, a new application designed to digitize inbound inmate mail, which was enabled on Tuesday 2/2/21. In the few days since, more than 100 pieces of mail have been digitized by jail staff.
4

Does CIDNET have a app?

CIDNET Account
Open https://customer.cidnet.net/ in your browser, or type CIDNET Public Portal into a search engine. If you have an Android phone, you can also download the CIDNET App in the Google Play Store.
2. Encartele.net

Send CIDNET Messages with Data Instead of Credits ...

https://www.encartele.net/2018/12/send-cidnet-messages-with-data-inste...
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