Cherwell Portal

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Updated: June 18, 2022

Service Status Graph

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Cherwell.com

FAQs

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What is Cherwell Service Management?

Cherwell® Service Management (CSM) is a configurable, scalable, Out-Of-The-Box (OOTB) service desk solution based on IT Service Management (ITSM) best practices and the ITIL framework. ... Processes: CSM provides multiple configurable processes to help you log and manage service desk records.
2

How do you make a Cherwell account?

Provide a Cherwell login ID for the User (example: First initial + last name). The login is limited to 60 characters and must be unique.
...
To create a User Profile:
  1. Open the User Manager.
  2. Click the Create New button . A [New] User is added to the list.
  3. Click the User tab.
3

What is Cherwell used for?

Cherwell Service Management is a cloud-based IT service management solution that helps IT teams in organizations to implement, automate and upgrade service and support processes.

How do I download Cherwell?

2. Cherwellsupport.com

Log in to a Portal - Cherwell Support

https://cherwellsupport.com/WebHelp/en/8.3/content/client_suite/log_in...

Provide: http://server/CherwellPortal where server is the location the CSM Browser applications are installed. This opens the default Site chosen by the system ...

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