Caa Customer Portal

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Updated: April 30, 2022

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Caa.co.uk

FAQs

1

How do I access CAA portal?

The portal can be accessed at: https://portal.caa.co.uk.
...
Issues activating your portal account
  1. Option 1 - Activate your account using your mobile. ...
  2. Option 2 - Turn off Advanced Threat Protection on your PC.
  3. Option 3 - Add caa.co.uk to the safe links on your PC.
2

How do I access Cellma?

You can access CELLMA via the “Medical” service on the Portal home page. A pilot's user guide for the CAA Cellma medical records system is available here.
3

What is my CAA reference number?

Pilot Licensing FAQs -Medical
The BMAA will also need to see your CAA reference number. This will always be in the format of six numbers and one letter, e.g. 123456A. If you do not have a letter informing you of this from the CAA, you can derive this from their Shared Services Team by calling 0330 022 1972.
4

What is Civil Aviation Authority medical?

We regulate and implement medical requirements for professional flight crew, private pilots, air traffic controllers and cabin crew. We also oversee the approval and continued certification of Aeromedical Centres (AeMCs) and an Aeromedical Examiner (AME) network.
5

How do I contact CAA UK?

General enquiries and feedback
Pilot licensing enquiries: Email fclweb@caa.co.uk. Aircraft registration enquiries: Email aircraft.reg@caa.co.uk . Drone and model aircraft registration: Email drone.registration@caa.co.uk or telephone 0330 022 9930 (Monday to Friday 8:30am to 4:30pm).
6

What is the CAA responsible for?

aviation safety
7

Do you have to register a drone UK?

You must register before flying most drones or model aircraft outdoors in the UK. There are two requirements and you may need to meet both: if you'll fly, you must pass a theory test to get a flyer ID. if you're responsible for a drone or model aircraft, you must register for an operator ID.
8

Can I complain to the CAA?

If, having followed all stages of our internal complaints process, you are still not satisfied, you can contact the CAA's Head of External Information Services by emailing complaints@caa.co.uk and ask for your complaint to be referred to an Independent Complaints Assessor (ICA).
2. Centrelineaviationmedicalservices.co.uk

Cellma – Centreline Aviation Medical Services

http://www.centrelineaviationmedicalservices.co.uk/cellma/

ACCESS IS VIA THE UK CAA CUSTOMER PORTAL. CAA PORTAL ID VALIDATION CAN TAKE UP TO A WEEK. COMPLETE YOUR APPLICATION ON CELLMA AND ENSURE YOU HAVE PAID THE ...

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