Ato Portal Issues

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Updated: April 17, 2022

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Ato.gov.au

FAQs

1

Is ATO Still Down?

Ato.gov.au is UP and reachable by us.
2

Is ATO business Portal working?

Online services for business is the ATO online channel for businesses to manage their tax and super. The Business Portal retired at the end of July 2021.
3

Why can't I log into ATO?

If you can't log in to myGov, you won't be able to access ATO online services. ... This usually occurs when you no longer have access to the device that receives the sign-in security code. This may be because you: changed phone numbers.
4

What happened to the ATO business Portal?

The Business Portal has been replaced by Online services for business for all your tax and super needs. ... We recommend you start using Online services for business for your transactions with us.
5

How do I speak to someone at the ATO?

Contact us
  1. within Australia: 13 28 61 and select option 5.
  2. from overseas: + 61 2 6216 1111.
6

Do Australian pensioners need to lodge a tax return?

If you are aged 60 years and above and have a taxable income, whether it is from investments or employment, you will need to lodge a tax return by 30th June each year. If you are not required to lodge a tax return but your Australian Taxation Office withholds taxes from your pension payments, file non-lodgement advice.
7

How do I get my PAYG summary?

You will receive either an income statement in ATO online services via myGov or a payment summary from your employer depending on how your employer reports.
...
Find your income statement in ATO online services
  1. Sign in to myGov. External Link.
  2. Select: ATO online services.
  3. Select: Employment.
  4. Select: Income statement.
8

How do I found out my tax file number?

Find your TFN
If you already have a TFN and don't remember the number, you can find it online in ATO online services via your myGov account. If you don't have a myGov account, you can usually find your TFN on: your income tax notice of assessment, if you have lodged a tax return.
2. Technicalhelpdesk.com.au

Technical Help Desk

https://www.technicalhelpdesk.com.au/s/

Once inside ATO Online Services, any issue will need to be addressed by calling the ATO's Business hotline on 13 28 66. If you are a tax or BAS agent, call our ...

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