Aged Care Service Provider Portal

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Updated: April 15, 2022

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Health.gov.au

FAQs

1

How do I use the aged care provider portal?

Information and resources to help you use the Aged Care Provider Portal.
...
To link to the portal:
  1. log on to your individual PRODA account.
  2. select the Aged Care Provider Portal tile under Available services.
  3. enter your Aged Care User ID and press submit.
  4. accept the terms and conditions.
2

What is a provider portal?

The Provider Portal is a quick resource that allows Providers convenient access to member and claim information. The portal is designed to provide access to: Claim and Payment status as well as a member's benefits and eligibility.
3

How do I get aged care clients?

For service providers
  1. use the Make a referral tool to help them register with My Aged Care. You should tell the client that the My Aged Care contact centre may call them (or their representative) to discuss their needs, or.
  2. help them to call My Aged Care on 1800 200 422 for registration and phone screening.
4

What does naps stand for in aged care?

National Approved Provider System (NAPS) Identification Number. Your NAPS ID number is . . You will need this NAPS ID to identify yourself with the Department of Health or the Department of Human Services. It may be used in relation to any aged care application process and/or liaison with these Government departments.
5

What happens if you take the second COVID-19 vaccine?

When you take two doses of a COVID-19 vaccine, the first dose is the first time for your body to see the spike protein that the COVID-19 vaccines produce, and your body begins to develop an immune response. But that happens slowly. Then when you come back with a second dose, your body is ready to attack it.
6

How long can COVID-19 fatigue last?

According to data gathered in the ZOE COVID Study, fatigue commonly occurs within the first week of the illness and lasts for an average of five to eight days, though some people may have COVID-related fatigue for two weeks or longer.
7

Who is eligible for additional COVID-19 vaccine?

• Been receiving active cancer treatment for tumors or cancers of the blood
• Received an organ transplant and are taking medicine to suppress the immune system
• Received a stem cell transplant within the last 2 years or are taking medicine to suppress the immune system
• Moderate or severe primary immunodeficiency (such as DiGeorge syndrome, Wiskott-Aldrich syndrome)
• Advanced or untreated HIV infection
• Active treatment with high-dose corticosteroids or other drugs that may suppress your immune response

8

What pain medication can I take after the COVID-19 vaccine?

The Centers for Disease Control says that you can take over-the-counter pain medicine, such as ibuprofen (like Advil), aspirin, antihistamines or acetaminophen (like Tylenol), if you have side effects after getting vaccinated for Covid. As with any medication, the CDC recommends talking to your doctor first.
2. Myagedcare.gov.au

Information for aged care service providers

https://www.myagedcare.gov.au/service-providers

Call the My Aged Care service provider and assessor helpline on 1800 836 799 for help with the My Aged Care system and technical support. The helpline is ...

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