Aetna Retiree Plans Provider Portal

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Updated: April 23, 2022

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Aetna.com

FAQs

1

Does Aetna have a provider portal?

Aetna's free provider portal allows you to securely access critical information online wherever and whenever you need it. This innovative tool is available for Aetna plans to directly connect with up-to-date information including: Eligibility verification. Claims inquiries.
2

How do I contact Aetna provider relations?

The Provider Service Center helps with contracting, patient services, precertification and many other questions.
  1. HMO and Medicare Advantage - 1-800-624-0756 (TTY: 711)
  2. Indemnity and PPO-based plans - 1-888-MD AETNA (1-888-632-3862) (TTY: 711)
  3. Voluntary plans - 1-888-772-9682 (TTY: 711)
3

How do I check my Aetna plan?

The best place to find details about your coverage and benefits is your secure member website. It takes only a few minutes to register. And you only need your member number, which is on your Aetna ID card. You can still get benefits and coverage information by calling the number on your ID card.
4

How do I update my Aetna provider information?

If you want to choose or change your PCP, call Member Services at 1-855-772-9076 (TTY: 711). You can also choose a PCP on our secure Member Portal. Your PCP must be part of the Aetna Better Health of California provider network.
5

Is CVS owned by Aetna?

CVS completes its acquisition of Aetna.
6

Why can't I log into Aetna?

Check that your Caps Lock key and/or your Num Lock key are not on. If they are on, Aetna Rx Home Delivery will not accept them. If you kept a record of your user name and password, consult it to make sure that you are entering your information correctly.
7

How can I check my insurance coverage?

Verify your enrollment online
  1. Log in to your HealthCare.gov account.
  2. Click on your name in the top right and select "My applications & coverage" from the dropdown.
  3. Select your completed application under “Your existing applications.”
  4. Here you'll see a summary of your coverage.
8

Which insurance is best for health?

Best Health Insurance Plans in India
Health Insurance Plans Entry Age (Min-Max) Network Hospitals
Royal Sundaram Lifeline Supreme Health Plan 18 years & above 5000+
SBI Arogya Premier Policy 3 months – 65 years 6000+
Star Family Health Optima Plan 18-65 years 9900+
Tata AIG MediCare Plan - 4000+
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2. Aetnamedicare.com

Aetna Medicare Log In / Register

https://www.aetnamedicare.com/en/login-register.html

Log in to your Aetna Medicare secure member website. Here you can print a new ID card, look up doctors and hosptials, view claims and more.

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