Addison Lee Web Portal

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Updated: April 15, 2022

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Addisonlee.com

FAQs

1

Do you get charged for Cancelling Addison Lee?

What is your cancellation policy? If your driver has been allocated to you for less than five minutes when you cancel the booking, there will be no charge/cancellation fee. If your driver has been allocated to you for over five minutes when you cancel the booking, a cancellation fee will apply.
2

How do I call Addison Lee?

For more information, please contact your Account Management team or call our At Your Service customer contact centre on 020 7387 8888. Alternatively, you can Email us at hello@addisonlee.com.
3

How Long Will Addison Lee wait?

For airport journeys, a grace period of 15 minutes is offered for domestic flights and 30 minutes for international flights before waiting time is accrued. After this period, you will be liable to pay a waiting time fee from the 16th minute for domestic flights and from the 31st minute for international flights.
2. Addleedrivers.co.uk

Addison Lee Driver Portal: Login

https://www.addleedrivers.co.uk/

Please click here to recover your password. PL Number. Not valid number. Password. Login or register. © 2021 Addison Lee PLC. Site Map. Investors in People.

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