Ace Portal Password Reset

Technology And Computing Family And Parenting

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Updated: May 19, 2022

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FAQs

1

How do I unlock my ace account?

A: The ACE account password must be changed every 90 days. Users will have three unsuccessful attempts to log in to their account until it is disabled. If your account gets locked out, please contact the ACE Support Desk at 1-866-530-4172, option 1, then option 2.
2

What is CBP ACE Portal?

The ACE Portal provides a centralized online access point to connect CBP, trade representatives, and Participating Government Agencies (PGAs) involved in importing goods into the United States. ... DISCLOSURE: Providing this information is not legally required to import commercial merchandise into the United States.
3

How do I log into ace?

Open a new browser and enter the ACE URL, https://ace.cbp.dhs.gov, to enter the ACE portal login. You must completely close down your current browser session or you will not be able to log back into your ACE portal account using your new password correctly.
4

What is shared secret value?

A: The Shared Secret Value will be your Account ID number provided in the original automated email response from the ACE system.
2. Govdelivery.com

CSMS# 19-000179 - Reminder ACE Account Password Reset ...

https://content.govdelivery.com/accounts/USDHSCBP/bulletins/23bb8f5

Password recovery: You can retrieve a forgotten password through the ACE Secure Data Portal with an ACE user ID. Enter your UserID and select " ...

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